How a Stays booking works
A Stays booking happens 100% online: pick your furnished apartment, see your final total price with VAT included and send your request — the Renteo team confirms within 4 hours and you only pay after confirmation. No deposit, no guarantor, no co-signer.
From there, everything happens in your stay portal: signature, registration, access code, biweekly housekeeping and renewal.
Pick your apartment
Furnished, fully equipped apartments operated by Renteo for stays of 30 nights to 6 months. You can request a personalized video of the exact unit (sent within 72 hours) or a live video call from a vacant unit.
See your total price, final
Pick dates and see the total for your first period: monthly rate with VAT included and a single service line — the platform usage fee. The fiscal breakdown goes in your invoice.
Send your request
It goes with your details, no account needed. The Renteo team confirms within 4 hours.
Pay online, after confirmation
You only pay once your request is confirmed. Payment is per monthly period, always online.
Sign and register before arriving
You sign your stay terms online and complete your digital registration card. If you are a foreigner, Renteo manages your migratory report (SIRE). 100% formal lodging.
Arrive with a code and backing
Your access code is released shortly before check-in. The Arrival Guarantee backs you: a response within 2 hours and a relocation plan within 24 if the apartment does not match what was advertised.
Live your stay
Biweekly professional housekeeping — every visit closes with a sealed record — and local Renteo support throughout.
Renew or leave, no paperwork
Before the cut-off day (10 days before check-out) you receive the link to pay the next period. If you do not renew, your departure is scheduled with no extra paperwork.
Do I need an account to book?
No. Your request goes with your details and your stay portal arrives through a secure link. There you sign, register, see your access code and manage your renewal.
Can I see the unit before booking?
Yes: request a personalized video of the exact unit (within 72 hours) or a live video call from a vacant unit. We never film an occupied unit.
What documents do I need?
Your ID for the digital registration card. If you are a foreigner, your passport — Renteo manages your migratory report (SIRE).
When do I pay?
After your request is confirmed (within 4 hours). You pay the first period online and then each monthly period, with the link you receive before the cut-off day.
What happens on arrival day?
Your access code is released shortly before check-in. You arrive, walk in, and have 48 hours to report anything that does not match what was advertised — with the Arrival Guarantee backing you.